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What our clients and partners say about us


Fantastic support throughout my programme. MBL Academy provided me with agreed targets and helped me to set goals to achieve my SFEDI Level 7. 


Ranbir Sahota - Business Consultant

Many thanks for all the support and for making the whole process really straightforward. I was genuinely surprised at how easy it was but like we said when we first started ‘I am in a position where everything I needed

was right there'.  


Phil Saunders, Birmingham IP Centre, Birmingham Library

Ranbir talks about her development journey with MBL Academy

Sue is the best!


She is patient, kind and caring. She takes time to understand your learning needs and adapts to your style of learning which gives you confidence to be successful.


I highly recommend MBL.


Claire Atkinson - Operational Businesss Support Services

I first met Sue in 2015 while I was working as a membership business advisor for the Greater Birmingham Chambers of Commerce and the GBSLEP Growth Hub.


Sue was very professional, positive and thorough in her approach. She explained the next steps and always offered constructive feedback from the assessments. The main thing I took away at the time was that the SFEDI accreditation was a great way of ensuring I was meeting high standards expected of me in my role and the advice and signposting I offered to my clients was done in their best interest.


Fast forward 5 Years and I am on a new journey of my own and launching my own business. The SFEDI accreditation has given me the confidence to know that I have the skillset and the knowledge I need to continue helping businesses ... which is what I do best and what I love doing. Thank you Sue for being part of my onward journey! I am happy to endorse Sue and the MBL Academy.


Sarah Ashford - Regional Sales Manager, Flick Electrical Wholesale Ltd

Sue supported my journey through the SFEDI Level 5 certificate in Business and Enterprise support through the MBL Academy.


Committed to my progress, Sue was supportive throughout, highly professional and knowledgeable, offering guidance with each unit, flexible in arranging client observation meetings and gave me the confidence and encouragement to complete my accreditation. For individuals or businesses seeking advisor accreditation, I would highly recommend Sue Bedward and the MBL Academy. The certification has complemented my role and allowed me to explore further training as a result, and ultimately supported my career prospects. Thank you for all your support.


Becky Parker - Accredited Business Advisor, Staffordshire Chamber of Commerce

The SFEDI award you helped me achieve has been put to good use and I have been business advising on two key council run programmes for 4 years now.

So thank you. 


Melanie Hawkett

We’re delighted to welcome the Midlands Business Leadership Academy to IOEE. The team’s professionalism impressed the IOEE during the approval process and the high standard of their programmes will be a valuable development source for both business owners and business support professionals. 


S. Trouten - Chief Executive, IoEE

Midlands Business Leadership Academy has a strong assessment and quality assurance process in place - with a high quality of provisions, that delivers qualifications to the required standards.


N. Preston - Quality Assurer, SFEDI Awards

I have known Sue for a number of years. She has helped me out on a number of school projects and has even arranged an Apprenticeship for a pupil she met doing practice interviews. Sue is highly professional and informed and makes a fantastic trainer/assessor.  She is personable and committed to supporting others.

A lovely person. 


Lorenzo Cosco - Managing Director, Education Business Services Ltd

I can thoroughly recommend Sue, she is very professional, enthusiastic,

and dedicated, and will always go the extra mile.


Ivan Moore - Recruitment Consultant, Xyrius Recruitment and Staffing Group

I met Sue through the Staffordshire Chamber Mentor programme. Sue is a lovely person who meets with and listens to me talking about my business goals and ambitions. She provides me with insight and helps me to focus, then develop myself. Sue has a very obvious passion for what she does – helping and guiding people. She also has a natural gift for identifying my areas for improvement and holding me to task, helping me to grow in business.


Robert Brown - Healthcare Partner, Healthcare Practice

Sue is an amazing tutor who has a very relaxed and friendly style of teaching.

I was so insecure before my course but Sue gave me the self confidence to go into my workplace and continue to develop my new taught skills.

Highly recommended!


Jean Gibbs - Secretary, NHS Trust

Sue has worked with GBCC team over a number of months supporting them through their SFEDI accreditation. Her professionalism and enthusiasm for her job is second to none I would highly recommend Sue as an assessor.

Mandy Canny - Group Membership Director,

Greater Birmingham Chamber of Commerce (GBCC)

Sue helped and supported me in gaining my SFEDI Level 5 Certificate in Business Support. I want to thank Sue for the support and guidance she provided throughout the time I was working towards the qualification. The advice, feedback and encouragement she provided was invaluable in helping me to achieve the qualification. I would recommend Sue to anyone who wishes to work towards a business support qualification as she goes the extra mile to support her clients.


Simonetta Mitchell - School Liaison & Recruitment Coordinator,

Cheshire College

Sue recently supported me through my SFEDI Level 5 certificate in Business Support. She was very supportive through the whole process and made achieving the accreditation much easier than it could have been by providing guidance and advice. I wouldn't hesitate to recommend Sue as she is an engaging and friendly assessor, able to place you at ease so that you can focus on advising the client rather than having to worry about being assessed.


Craig Walker - Business Analyst, Stoke-on-Trent City Council

I have just successfully completed my level 5 SFEDI Business Support Accreditation. I would like to thank Sue for her support and guidance in helping me to achieve this goal. Sue was always available to answer any questions, to provide clarity and encourage my progression throughout. I look forward to working with Sue again in the future.


Deborah Kelly - Maintenance Hub Supervisor, Carson Powell Construction Ltd

I passed my SFEDI Level 5 with Sue. I found her mentoring skills amazing so much so, I am hoping to take the next level of SPFEDI.  Her level of inter-personal service along with the regular daily communication (verbally and in a thorough documented report) meant I was extremely satisfied with every aspect of her work hence I have recommended her services to other departments within the Chamber who want to put their staff on the programme.


Sandra Cunningham - Business Growth Hub Advisor,

Greater Birmingham Chamber of Commerce

Sue helped me through the SFEDI Business Support accreditation process. She was very helpful and supportive throughout the process. When required, which was a few times, she gave me the necessary push to ensure I completed the process in the available time. Sue was a pleasure to work with during the 18 month project.


Tony Seaton - Blue Sky Corporate Finance

Sue has gained great knowledge in health care policy and is able to pull out the key strengths in individuals wishing to progress in their career prospects.


Phillip Gayle - Housing Health & Social Care

As both a mentor and a professional tutor in the delivery of business advice, I found an absolute jewel in Sue; a candid candour delivered sensitively. I found working with her towards my SFEDI accreditation both a pleasure and professionally informative. Thank you. 


John Bennett - CEO, Social Enterprise Advisory Services

Sue is an excellent coach and I have grown as a person both personally and professionally because of her support. She is not afraid to hold the mirror up to you and have the difficult conversations that other's will avoid. So refreshing and just a little addictive!! Thank you, Sue


Diane Phipps - Training Consultant, BSMHFT

Sue is a brilliant coach with a repertoire of well-crafted skills. She demonstrates her strong passionate purpose to bring the highest quality mentoring to young people so that they may improve their live chances and blossom into emotionally stable and competent adults. Sue opens up the space for person’s to connect with their desires, drives and skills and bring those desires and drives to be of value to the world. Every organisation that is serious about supporting and developing young persons and young adults would benefit from engaging

Sue to bring out the best.


Dr Neslyn Watson-Druée, CBE - Beacon Organisational Development Ltd

Sue has a positivity that immediately makes you feel like you can succeed! Motivational, experienced and completely in tune with your needs and requirements. I would recommend Sue over and over

if you want to focus and succeed!


Melanie Hawkett - Founder, North Worcestershire Business Leaders

Sue is a woman who is extremely passionate and determined, in helping others to maximise their potential. She is a professional with real tenacity, a team player mentality, and a willingness to go the extra mile. She is always ready to listen and offer advice and guidance that is both practical and based on real knowledge, not rhetoric! I have no hesitation in recommending Sue to you!


Joel Blake OBE - Founder & Managing Director, Cultiv8 Solutions

Sue has supported me on a range of events. She has delivered careers-centred workshops, facilitated Skills Development activities and gave inspirational talks to small and large groups of young people. She has a passion for developing young people and it's always a delight when she has time to come and support my activities. I love working with engaged and inspiring people

and Sue definitely fits that brief.

Lorenzo Cosco - Managing Director, Education Business Services Ltd

Sue is very passionate about what she does, seeing her work with young teenagers who had no idea what they wanted to do - and to find a direction. Sue is professional, excellent at listening, trustworthy, reliable, and she also leads you to think outside of your box ... thanks Sue

Jenny Bedward - Director, Beauty & Harmony

Sue is great! She is dedicated and hardworking and has loads of energy and enthusiasm. If you want a job doing well, particularly in mentoring and coaching, ask Sue!

Bob Garvey - Professor, York St John Business School

Sue is very passionate with the work she does and is dedicated to see others proceed to higher levels. Sue helped me to be more confident in what I believe in and to grow my business with great expectation. Sue has also helped my team members who are now her customers as an individual separate from my business. They are growing their confidence, self esteem and setting their goals with a plan. Contact Sue and find out how she can help you!

Jenny Bedward - Independent Sales Director, Mary Kay UK

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